The Heat Company Hand Warmers
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return an item, please fill in the returns form on the back of the invoice you received. If you no longer have the invoice, email us at email@example.com and we'll send you the form.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, excluding the cost of delivery.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please fill in the returns form on the back of the invoice you received. If you no longer have the invoice, email us at email@example.com and we'll send you the form.
We do charge postage on items you wish to exchange.
To return your product, you should post your product to: Returns, Nordiclife, Chalfonts, Beaconsfield Road Chelwood Gate GB RH177LG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless you received FREE shipping.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
100% natural ingredients. Open the package and remove the warmer from the polybag and expose the warmer to air. Heats up within minutes. Enjoy over 12 hours of 40°C warmth. Size: approx. 9x5 cm. packaging unit: 1 pair.
When the cold comes there's only one solution: HEAT! And now it's available conveniently packed as hand warmers. Just open the packet and place the lightweight warmers into your pocket or gloves. Air automatically activates the hand warmer in just minutes - your hands will be toasty warm for up to 12 hours! Made of 100% natural materials. Completely free of pollutants. Clean, lightweight and easy to use. Never be cold again! Come and get your hand warmers from The Heat Company NOW!
Open the package and remove the warmer from the polybag and expose the warmer to air.
Heats up within minutes.
Place the warmer in your pocket or glove and enjoy over 12 hours of 40°C warmth.
After use, dispose of the warmer in regular household waste
STOPPING THE REACTION AND REACTIVATION
You can stop the chemical reaction by placing the warmer in a air tight bag. To reuse remove the warmer from this air tight environment.
Vermiculit is a soft mineral which influences the ground fertility due to its high tendency to exchange ions. Vermiculit is similar to mica minerals and it forms flaky crystals. This mineral is often used in cat litter and ground fertilisers. It can also be found in buildings as a safe alternative to asbestos for sound and heat isolation as well as fire protection.
Our warmers/heating pads pass the following quality criteria: ISO 9001 / ISO 9002, TÜV Rheinland, CE.
2) Charcoal (active carbon) is a fine grain carbon (90% carbon materials) with a large surface area and a highly porous structure. The pores are similar to a sponge in that they are bound together on top of one another. To give you an idea of the porous structure of this material the inner surface area of 2 grams of this charcoal has a surface area of a football field.
Several years in closed polybag
You do not need to charge or boil! Just open the packet and remove the warmer – which will warm up within minutes.
A warmer contains a bag which allows air to move across it. The reaction between the iron powder in the warmer and the oxygen in air results in a heat generating reaction. Salt and water act as a catalyst* for the reaction, along with charcoal and vermiculit which act as water reserves.
* A catalyst is a material which influences the speed of a chemical reaction without the material itself being used in the reaction. This material can either accelerate or decelerate the reaction
THE HEAT company® warmers are non-toxic and can be disposed of in normal household waste.
THE HEAT company® is official supplier of the German National Ski Association (DSV), the SKI TEAM AUSTRIA and the Swiss National Ski Pool in alpine, nordic and biathlon disciplines